1. Where is your warehouse located? Our warehouse is located in Southern California at 18312 Oxnard Street, Tarzana, CA 91356
2. Can I visit your warehouse? Because we are a warehouse and not a bricks & mortar store, we are not open to the public...except for our monthly warehouse sales. Sign up here!
3. Where do we ship from? We ship directly from our warehouse in Tarzana, CA 91356. We do not use a third-party logistics company to warehouse or ship your purchase.
4. Can I get a price adjustment? Luckily, you made your purchase from AfterRetail, and we are serious discounters in the first instance, but if you find a lower price of your purchased item(s) from AfterRetail, whether from us or another retailer (fat chance!), we will gladly refund you the difference within 14 days of your original purchase. We do not make price adjustments for limited time promotional sales.
5. What happens if I refuse delivery of my purchase? We hope that you don't, but if your purchase is returned to us, we will not able to refund your outbound freight. We will refund your purchase price less a restocking charge of 20% once we receive back your purchase.