At AfterRetail, we understand that e-commerce and buying on the internet is not always a perfect experience. We get that you can't touch the fabric or try an item on prior to purchasing. That's why we have a liberal return policy and a money back guarantee. Here is how it works:
Returns: If you aren't happy for any reason or no reason at all, please return your purchase to us. It's very easy. All we ask is that you return your purchase within 30 days of your purchase, not worn, not altered, not washed or dry-cleaned and with all tags. Unfortunately, we are not able to pay for your return freight. Our return address is also our warehouse address:
AfterRetail 18312 Oxnard Street Tarzana CA 91356
To begin your return, please click here and complete the form to receive a RMA number so we can swiftly process your return and refund. That's all there is to returning your purchase...that's it!
Exchanges: If your size isn't just right and we have the correct size that you are looking for, just let us know, and we will try our best to make that happen. We charge a fee of $10 per exchange to cover the cost of time and freight to process and send the exchanged piece(s). Of course, our ability to exchange your purchase will be dependent on our inventory, and our inventory changes from hour to hour. In fact, the only way to guarantee that will get the piece you want in exchange is to purchase it and return your selection that no longer desire for a refund.
Refunds: Once we receive your returned purchase, we will move quickly to refund you for your purchase price.
Have a question about a return/exchange/refund, just email: firstname.lastname@example.org.